We gladly accept returns and exchanges

  • Contact us within: 14 days of delivery
  • Ship items back within: 21 days of delivery
  • 20% restock fee

We accept cancellations

  • But please contact us if you have any problems with your order. Custom orders may not be cancelled due to the unique nature of the work and materials. Chandeliers are non returnable. Sales cannot be applied to already purchased items

The following items can’t be returned or exchanged. Because of the nature of these items, unless they arrive damaged (we reserve the right to repair or exchange), we can’t accept returns for:

  • Custom or personalized orders
  • Chandeliers

Condition of Return

  • Buyers are responsible for return shipping costs.
  • If the item is not returned in its original condition, the buyer is responsible for any loss in value.